Three Engagements
Each Service Has a Defined Beginning and End
Three fixed-scope engagements, three published fees, three written outputs. The scope of each is described below in full.
Return to HomeOur Methodology
How We Approach Each Engagement
Every engagement follows the same disciplined structure: a listening phase in which we understand the organisation's current state and the decision being faced, an analytical phase in which we examine the relevant data, and a documentation phase in which the findings are set out in writing.
We do not begin with a recommendation and work backward. The listening phase shapes the analysis; the analysis shapes the document. The client receives a written output that reflects their specific situation — not a template populated with their name.
Listening Phase
Structured conversations with the relevant stakeholders to understand the current situation and the decision in question.
Data Review
Examination of usage data, contracts, renewal dates, cost structures and relevant compliance obligations.
Analysis & Drafting
Structured analysis of options, costing of scenarios and drafting of the written deliverable.
Delivery & Discussion
Delivery of the written output and a discussion session to walk through the findings and address any questions.
SaaS Suitability Conversation
SaaS Suitability Conversation
RM 740 · Fixed feeA short engagement for organisations weighing whether to retire a long-running on-premise application in favour of a SaaS equivalent. We listen to the operational concerns, examine data sovereignty obligations, weigh the costs of subscription against capitalised software, and write a measured suitability note. We do not push toward subscription; sometimes the right answer is to keep a serviceable on-premise system in place. Suited for finance, HR and operations functions reviewing core systems.
What Is Included
- Structured listening sessions with key stakeholders
- On-premise vs SaaS cost model over a 3–5 year horizon
- Data sovereignty and PDPA compliance review
- Change management demand assessment
- Written Suitability Note with plain recommendation
Typical Duration
Two to three weeks from the initial listening session to delivery of the written note.
Enquire About This ServiceVendor Consolidation Advisory
RM 2,580 · Fixed feeA longer engagement for organisations carrying overlapping SaaS subscriptions accumulated through years of departmental autonomy. We catalogue every active subscription, examine actual usage against contracted seats, identify quiet overlaps and review the renewal calendar. The output is a written consolidation paper with three considered scenarios — gentle, moderate and assertive — costed against the existing run-rate. Suited for finance and IT operations working together.
What Is Included
- Full subscription catalogue across all departments
- Seat usage analysis — contracted vs actual
- Overlap and duplication mapping
- Renewal calendar with negotiation windows
- Written Consolidation Paper: three costed scenarios
Typical Duration
Four to six weeks, depending on the breadth of subscriptions in scope.
Enquire About This Service
Vendor Consolidation Advisory
Subscription Lifecycle Workshop
Subscription Lifecycle Workshop
RM 1,180 · Fixed feeA two-day workshop on the practice of managing a portfolio of SaaS subscriptions across the year — onboarding, seat management, renewal negotiation, retirement and the small administrative habits that prevent quiet overspend. The workshop closes with a written subscription playbook the client may circulate to its operational owners. Suited for finance operations, IT procurement and departmental administrators together.
What Is Included
- Two-day structured workshop (consecutive working days)
- Onboarding and seat management protocols
- Renewal negotiation principles and practice
- Retirement and offboarding procedures
- Written Subscription Playbook for internal circulation
Format
Two consecutive working days, held at your offices in Kuala Lumpur or a mutually agreed venue.
Enquire About This ServiceDecision Guide
Which Engagement Fits Your Situation
If you are uncertain which engagement applies, the initial conversation will help clarify this — at no charge and without commitment.
| Your Situation | Suitability | Consolidation | Workshop |
|---|---|---|---|
| Weighing a specific on-premise to SaaS transition | ✓ | — | — |
| Subscriptions have multiplied across departments over the years | — | ✓ | — |
| Seeking to build internal SaaS management capability | — | — | ✓ |
| Significant SaaS budget with unclear seat utilisation | — | ✓ | ◑ |
| Finance, IT and operations need to align on SaaS practices | — | ◑ | ✓ |
| PDPA compliance questions about a specific SaaS product | ✓ | — | — |
| Renewals approaching with no clear consolidation plan | — | ✓ | ◑ |
✓ Primary fit · ◑ Partial fit · — Not applicable
Shared Standards
Protocols Across All Three Engagements
Written Scope Agreement
Scope and fee agreed in writing before any work commences. No informal verbal scope extensions.
Confidentiality Agreement
Signed NDA before any data or documentation is shared. All materials are handled under PDPA-compliant processes.
No Vendor Referral
We hold no commercial relationships with SaaS vendors. Our recommendations are not influenced by referral arrangements of any kind.
Written Output Every Time
Every engagement ends with a structured written document. No engagement is considered complete until the deliverable is delivered and discussed.
Response Standards
All written enquiries acknowledged within one working day. Detailed responses, where warranted, within two working days.
PDPA Compliance
All data handling is aligned with Malaysia's Personal Data Protection Act 2010. Internal documents are not retained after engagement close.
Published Fees
Three Engagements, Three Fixed Fees
All fees are fixed and denominated in Malaysian Ringgit (RM). No retainer, no scope creep.
SaaS Suitability
Conversation
- Suitability assessment
- Written suitability note
- 2–3 weeks duration
- One specific system in scope
Lifecycle Workshop
Two-Day Workshop
- Two-day workshop
- Written subscription playbook
- Cross-function format
- Circulate-ready output
Vendor Consolidation
Advisory
- Full subscription catalogue
- Consolidation paper (3 scenarios)
- 4–6 weeks duration
- Renewal calendar output
Begin Here
Uncertain Which Engagement Applies?
An initial conversation takes fifteen minutes and costs nothing. Describe the decision you are facing and we will tell you plainly which engagement fits — or whether none of them does.
Arrange an Initial Conversation