Our Approach
What You Receive When You Engage Pelita Group
Independence, written outputs, fixed fees and the kind of advice that sometimes recommends doing nothing — these are not claims. They are the conditions under which we work.
Return to HomeAt a Glance
Six Characteristics That Shape Every Engagement
Vendor Independence
No SaaS vendor holds any commercial influence over our recommendations.
Written Deliverables
Every engagement closes with a document your team can reference and circulate.
Fixed, Published Fees
Three engagements, three fees. No ambiguity, no retainer creep.
Malaysian Context
PDPA compliance, local procurement culture and regional SaaS pricing are part of every assessment.
Actual Usage Analysis
We compare contracted seats against real usage — where quiet overspend most commonly hides.
Cross-Function Work
Finance, IT and operational leads working from the same information, in the same room.
In Depth
Each Benefit, Explained
Expertise & Background
The advisors at Pelita Group came to this practice from inside Malaysian organisations rather than from general management consulting. This distinction matters: the questions they ask, and the details they know to look for, are shaped by having personally navigated SaaS decisions from the operational side.
- Finance operations experience in Malaysian corporates and GLCs
- IT procurement background with enterprise SaaS exposure
- Familiarity with PDPA obligations in regulated industries
- Knowledge of local SaaS vendor pricing and negotiation norms
Analytical Rigour
The substance of our advisory work is analytical. In suitability assessments, we construct a structured comparison between the current on-premise arrangement and the proposed SaaS alternative — examining total cost, data residency requirements, change management demand and operational disruption over a realistic horizon.
- Side-by-side cost modelling over three to five year horizons
- Data residency and sovereignty mapping per PDPA
- Seat utilisation analysis against actual login and usage data
- Renewal calendar mapping across all active subscriptions
Advisory Manner
We do not advocate for a position before examining the evidence. Where an on-premise system is functioning well and the cost of transition exceeds the benefit of change, we will say so plainly. This is not a loss for us — it is the point of independent advisory.
- Responds within one working day to all written enquiries
- Willing to say "keep what you have" when that is the right answer
- Deliverables written for the reader who will act on them
- No pressure to extend engagements beyond their stated scope
Fee Transparency
The three engagements have published fees: RM 740 for the SaaS Suitability Conversation, RM 1,180 for the Subscription Lifecycle Workshop, and RM 2,580 for the Vendor Consolidation Advisory. These are fixed. Travel outside Kuala Lumpur would be discussed and agreed separately; there is no other basis for additional billing.
- Three fixed-fee engagements with published prices
- No retainer structure or ongoing billing
- No scope extension without prior written agreement
- Fees denominated in Malaysian Ringgit
Outcomes & Outputs
Our engagements close with documents. Not slide decks or informal summaries — structured written deliverables that name the situation, describe the options, state the analysis and conclude with a plain recommendation or framework your organisation can use.
- Suitability Note: findings, criteria, recommendation
- Consolidation Paper: three costed scenarios, renewal calendar
- Subscription Playbook: circulate-ready internal reference document
- All outputs are the client's to use without restriction
How We Compare
Pelita Group Against Typical Advisory Arrangements
| Feature | Typical Advisory | Pelita Group |
|---|---|---|
| Vendor affiliation / referral income | Common | None — formal policy |
| Fee structure | Open retainer or day rate | Fixed fee, published |
| Written deliverable at close | Varies — often a slide deck | Always — structured document |
| Will recommend keeping on-premise | Rarely, if incentive-misaligned | Yes, when appropriate |
| Malaysian PDPA familiarity | Inconsistent | Part of every assessment |
| Seat usage analysis included | Rarely included | Standard in consolidation work |
| Scope agreed in writing before work | Not always | Always |
Distinctive Features
What Makes This Practice Different
No Referral Arrangements — Ever
This is not a selling point we repeat for effect. It is a structural condition of how the practice operates. We believe advisory independence is incompatible with commercial relationships with the parties whose products we assess.
The Advice May Be "Stay Put"
A suitability note may conclude that transitioning to SaaS carries insufficient benefit for the disruption involved. We consider this an entirely acceptable outcome and one of the more useful findings an advisory practice can deliver.
A Playbook You Actually Own
The subscription playbook produced at the end of the Lifecycle Workshop is yours to edit, extend and circulate. It is written to be used by your finance operations and IT procurement teams — not to remain on file.
Engagements Designed for Malaysian Conditions
The three engagements were built for the specific decisions Malaysian organisations face — not adapted from a foreign market template. The PDPA considerations, the procurement culture and the local SaaS pricing landscape are native to our practice.
Recognition & Milestones
Seven Years of Quiet Work
7+
Years Operating
80+
Engagements
12
Industries Served
100%
Written Deliverables
MIM Affiliate Member
Malaysian Institute of Management affiliate membership, maintained since 2019.
MDEC SME Partner
Recognised by Malaysia Digital Economy Corporation as a SaaS advisory partner for SME digitalisation assessments.
PDPA Compliance Certified
All advisors hold current PDPA compliance certifications relevant to advisory handling of organisational data.
The Next Step
These Qualities Only Matter if They Apply to Your Situation
If the question your organisation is facing relates to SaaS transition, vendor consolidation or subscription management, we are willing to have a short initial conversation at no charge.
Arrange a Conversation